Our Services

  • 7 Hours Each Day

    Preventing and De-Escalating Aggression and Violence

    • Communication: the essence of verbal interaction

    • Associated factors that may cause aggression/violence

    • Variables that impact responding to aggressive situations

    • Personal safety checklist

    • The impact of the physical and social environment

    • The art of setting limits directly and with underlying support

    • Stages of de-escalation and basic de-escalation strategies

    • SOLVE System Elements

    • An introduction to proxemics and personal safety strategies

    $100.00 per person. Group rates available.

    Unlimited spots available.

  • 7 Hours Each Day

    Preventing and De-Escalating Aggression and Violence

    • Includes One Day Workshop content.

    • Identify and Respond to Conflict.

    • Personal Safety Body Mechanics. (Space, stance, movement, midline, circle drill inside body position etc.)

    • Proactive and Response Strategies to Aggressive Behavior(Outcome oriented thinking)

    • Personal safety avoidance strategies. (Parry, Shoulder stop, deflect, redirect)

    • Scenario based role plays.

    $200.00 per person. Group Rates Available.

    Workshop Size: 50 Participants

  • 4 - 5 hours per Day Within a 2 Week Time Frame

    • Includes one and Two Day content

    • Personal safety response to physical aggression and violence

    • Includes disengagement and release skills (e.g. Hair pull, choke, bite, grabs, etc.)

    • One Person and Team based escort options

    • Includes individual and team techniques for containment (escorts, Transports, One Person and Team Physical Restraint options)

    • Preventing Positional Asphyxia

    • Responding to dangerous objects/weapons

    • Policies, Procedures and Regulations

    • Building Block model of learning with “Progressive Intensity”

    • Realistic Role Plays in a supportive , nonjudgmental and safe learning environment

    $500 per person. Group Rates Available

    Course Size: Maximum 12 Participants

    • What is workplace violence? What is the cost to all in the workplace?

    • The 4 Categories of Workplace Violence

    • Administrative and Engineering Controls

    • Proactive assessment of the physical and social workplace environment

    • Effective communication

    • Stages of conflict

    • Responding to insults and abuse

    • Respond vs. react

    • Threat identification and response

    • Personal Safety Checklist

    • Creating a Site Specific Workplace Safety Plan

    • Developing and implementing a Workplace Crisis Response Team

    • Scenario based role plays

    $100.00 per person. Group Rates available.

    Unlimited spots available.

  • Parents Safety Training: 1, 2 or Workshops

    • Understanding and responding to your child’s maladaptive, disruptive or destructive behavior

    • Blending parenting and personal safety

    • When to shift from “parent” to “personal safety” parent

    • Developing a family personal safety plan

    • Using community resources effectively

    • Verbal and Para verbal De-escalation strategies

    • Personal safety skills. (Not including physical restraint)

    1 Day: $100 per person. Up to 12 parents

    2 Day: $200 per person. Up to 12 parents

    3 Day: $350 per person. Up to 12 parents

    Group rates are available.

  • One Day, 7 Hours

    • Peer based support/debriefing

    • Recognizing and supporting individuals who are directly or vicariously traumatized by aggression and violence

    • Identifying the stages of trauma and how to support victims through each stage

    • Providing feedback and recommendations for continued/return to the workplace

    $450.00 per person.

    Workshop Size: 10 participants

  • 3 Days, 3 Hours Each Day

    Personal Safety Skills for the Average Person (18+)

    • Safe vs. unsafe responses

    • Recognizing and responding (verbally and physically) to verbal and nonverbal cues

    • Scanning your environment (physical and social)

    • Physical skills: avoidance, escape and response (verbal and physical)

    • Responding to dangerous objects/weapons

    3 month intro rate $65 per person, per day ($195 total non refundable) due on first day of training. Cash or check made out to Solve Inc.

    Class size: 4 – 8

    Locations: Norton, Norwood, & Billerica MA

    Tuesday, Wednesday, Thursday 5:30 p.m. to 8:30 p.m.

    For sign up/details: contact Jon directly at jonl.diamond@gmail.com (put “Self Defense” in the subject)